The student news site of Westwood High School.

Westwood Horizon

The student news site of Westwood High School.

Westwood Horizon

The student news site of Westwood High School.

Westwood Horizon

AT&T Users Lose Connection

Prima Changwatchai
Thousands of AT&T users lost network connection on Thursday, Feb. 22. The outage ended later that afternoon. “The greatest difficulty was trying to figure out what was going on,” Mikayla Smith ’25 said. “When I realized the problem was out of my hands, I found it difficult to notify my non-tech savvy parents.”

On Thursday, Feb. 22, AT&T users around the U.S. experienced a lack of cellular network, preventing them from receiving text messages and phone calls. Later that afternoon, the network was restored.

AT&T users started noticing that their phones weren’t functioning properly as early as 2 a.m. that morning. Even people who used another internet service provider were affected because they couldn’t make phone calls to those using AT&T.

“Around 7 a.m., I noticed that I was not getting any cell service while attempting to call my dad,” Mikayla Smith ‘25 said. “At first I thought my phone was either having issues due to day-to-day iPhone problems, being that I have an older iPhone, or that my phone was simply turned [off] due to not paying the bill.”

The outage led AT&T users to look for workarounds in order to contact people without using text messaging apps on their phones.

“Sending emails was the easiest option for me,” Smith said. “I used the school RRISD guest Wi-Fi on my phone so I could at least send and receive emails. This helped me be able to notify my parents of the situation.”

Later that same day, after service was restored, AT&T reported that the outage was caused by errors in an attempt to develop their network, squashing rumors of a cyber attack.

“The one thing that should have been done is an announcement or way of notifying people of what is happening,” Smith said. “Since there was little to no way of communicating the issue on social media because of the outage, it was very confusing and difficult to figure out how to navigate the situation.”

AT&T will continue to monitor the situation in order to avoid another widespread outage.

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About the Contributors
Hannah McDonough
Hannah McDonough, Horizon Assistant Editor
Class of 2024 I am so excited to continue working on the Horizon this year! Aside from writing and reporting, some of my favorite things to do include reading, listening to music, and watching Gilmore Girls.
Prima Changwatchai
Prima Changwatchai, Community & World News Editor
Class of 2025 I love writing, photography, and design, so I’m thrilled to be on Student Press! When I’m not doing journalism work, I’m still typing up stories and taking photographs, only I’m also doing the daily New York Times puzzles, making little doodles in my math notebook, reading anything from poetry to fantasy fiction, learning new songs on the piano, and overthinking everything.

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